Privacy

Bolio turns your speech into text. This page explains, in plain language, what happens to your voice and the words it becomes. No legal fog.

Two ways to run Bolio

How your data is handled depends on the mode you use:

• On-device / bring-your-own-key (BYOK): Transcription runs locally on your computer, or directly against a provider key you supply. Your audio and transcripts stay on your machine (or go only to the provider you chose). Bolio doesn't store them.
• Bolio Cloud (managed mode): Bolio handles transcription for you, with no setup. To do that, audio leaves your computer. The rest of this page is about that mode.

What Bolio Cloud does with your voice

• Transcription: When you dictate, Bolio sends your audio to our speech-to-text provider, Deepgram, which converts it to text and returns it to you.
• Storage to improve quality: Bolio stores your recordings and the resulting transcripts. We use them to measure and improve how well Bolio handles Hindi, English, and Hinglish: the accents, code-switching, and real-world speech that generic dictation gets wrong.
• What we don't do: We don't sell your recordings or transcripts, and we don't use them for advertising.

Deleting your data

Your recordings and transcripts are yours. You can remove them at any time:

• Delete them from within the app, or
• Email support@bolio.app and we'll delete your data.

If you'd rather Bolio never store anything, use on-device or BYOK mode; your data simply stays local.

Bolio Notes (meeting recording)

Recording a meeting captures another person, so it works differently from dictation:

• It is off until you turn it on, and nothing is captured until you press Start on a specific meeting.
• Both tracks are written to your own machine (your microphone and the other side, as separate files) and they stay there.
• When you press stop, the audio is sent to our transcription provider to be turned into text, and that transcript is sent to our summariser to write the notes.
• We do not keep a copy of your meeting audio. Unlike dictation in Bolio Cloud, meeting recordings are not stored on our servers.
• Deleting a meeting in the app deletes its audio from your machine along with it.

One thing that is on you rather than on us: everyone on a call should know it is being recorded. Bolio will not announce it for you, and in some places telling people is a legal requirement, not a courtesy.

Permissions

Bolio needs Microphone access to hear you and Accessibility access to type text into the app you're using; that second one is simply how macOS lets one app put text into another. Bolio Notes additionally needs Screen Recording, which is the permission macOS requires to capture the audio coming out of your speakers; it is used for audio only.

Questions

Anything about your data, this policy, or a deletion request: write to support@bolio.app.